Refund Policy

Next day: 12/20/2024

The distribution of our clients is our priority. If you want to be satisfied with your purchases on Mantsl.com , you must pay attention to our refund policy to understand the procedure.

1. Period of reflection and reimbursement

We accept returns and refund requests within 30 days of the order delivery date. After 30 days, we cannot offer a refund or a substitution.

Here's an idea for a refund:

  • The article is useless and in the same conditions as in the actual condition of the items chosen.
  • Il faut être dans la confession original.
  • You must provide proof of purchase (order number or receipt).

2. Non-refundable products

Certain articles cannot be refunded, including:

  • Gift cards.
  • Produits en special offer or on sale.
  • Articles damaged due to inappropriate use.

3. Decision-making procedure

To launch a resolution procedure, follow these steps:

  1. Contact our support team at support@mantslp.com with the order number and reason for the resolution.
  2. We provide you with access to responsibility and further instructions.
  3. Accélérez le produit à l’indication indiquée, en utilisant un service d’expédition traceable.

Remarque: The shipping costs for the resolution are intended for the client, except in cases of divergence of articles or invitation by mistake.

4. Refund

Once you read and buy the resolved article, you will receive an e-mail to notify the approval or the refund refund.

  • Once approved, the contract will be automatically processed and credited according to the original payment method within 3 and 7 working days .
  • If you do not receive a refund during the current period, contact your bank or credit card provider.

5. Defective or Damaged Items

If you wish to obtain a detailed or detailed article, contact us within 48 hours of the reception with:

  • Photo of the damaged item.
  • Order number.

We will all replace the item or offer you a complete package.

6. Cancellation of orders

You can cancel a command before you can quickly contact support@mantslp.com . If the order is quicker, you should apply the standard resolution procedure.

7. Contacts

For your doubts about our refund policy, contact us:

Merci d'avoir choisi Mantslp.com et notre joueur FELINELLO . Your information is very important for us!